Authentic Imagination.
Automating Legal Processes with a Purpose.
Best Practices for Best Practices.
Automating call center services for personal injury law firms.
Authentic Imagination provides services for firms of all sizes, offering a la carte consulting services, full-service restructuring of your firm's internal processes and everything in between, in conjunction with customizable A.I. to save both time and money.
Call Center Efficiency at a Glance.
About Authentic Imagination.
​Authentic Imagination represents the antithesis of Artificial Intelligence (A.I.), a concept that all industries paradoxically fear, and seek out, at the same time. Our services don’t seek to avoid A.I. In fact, our mission is quite the opposite. Authentic Imagination fosters your law firm’s culture, goals and vision by integrating the newest A.I. technologies to improve internal process efficiency and relationships with your clients, both new and existing. All lawyers imagine their ideal firm and we urge you to embrace that vision. But doing so on your own is costly and time-consuming, A.I., while frightening at times, improves efficiency at lower long-term costs if used properly. It must also be embraced as a means to create the firm of your dreams.
Meet Josh.
​Josh Rosen founded Authentic Imagination in July 2024 after spending almost two (2) decades as a trial lawyer in the personal injury world. As an attorney and Chief Operating Officer of one of the nation’s largest volume P.I. firms, Josh developed a deep understanding of the best practices necessary to build a successful legal practice. Working with a team of nearly two hundred (200) support staff, Josh was able to cultivate not only firm internal processes, but a level of client service second to none. Clients are the most integral part of a firm; without them, there is no practice to operate. Josh has now taken his experience beyond a single firm dedicating his career to ensuring the best possible client communication tactics are implemented across the board. The injured victims deserve it and so do the lawyers that serve them. The best practices must have the best practices.
Satisfied Clients.
"You know, I was skeptical of Authentic Imagination. Automating personal injury firm systems processes with AI? Firing off a text and getting a personalized recommendation - feels like magic!"
Chris Gem
“I view websites and apps as hostile grounds, like casinos - designed to get me to spend my money, forget where the entrance is, and lose focus - their UI/UX is too good. Authentic's AI helps me use the internet and not get use.
Michael Doe
"There are a million choices to make via everyday operations at a Personal Injury Law Firm. Authentic Imagination narrows down (and streamlines) your everyday operations. Highly recommended!"
Maggie Stalk